Cultures of innovation begin with a culture of empathy. How do you create these cultures? How do you sustain them? How do you help people to develop the mindset and skill set to thrive within them?

In this course we'll examine how design thinking practices can be used to answer these very questions. 

As a team you'll identify a goal to work on and use the template provided to guide your through the process from A-Z using a template that is provided to you.

The timing depends on the team and can be completed in as soon as 5 days. 

On completion of the course, you'll gain the clarity and confidence to advocate for why design thinking, facilitate a design thinking experience, and to use the strategies to address future challenges and opportunities. 

In this module we'll examine why and how design thinking strategies allow us to tackle complex challenges. We'll review research from a 2-year study with educators at Design39 Campus in San Diego, CA who asked, "How might we change the way we do school." You'll learn the promising praactices that emerged from this study about how design thinking can be used to challenge the traditional structures that prevent true change from scaling. 

In this module, you'll examine and practice strategies that build team psychological safety and trust. This is an essential pre-requisite for successful collaboration. As a team you'll share your goals and identify one to work on in this design challenge. 

Session 3: Identifying and Defining Your Challenge

In this module you'll refine your goal and lead empathy interviews to gain deeper insights. You'll share these back with your team and confirm that you have identified the right goal to be working on.

In this module you'll use what you learned from your empathy interviews to design a solution and create a 1-week, 1-month, and 1-year action plan to implement.

In this module, you'll test your solution with a small group to refine any areas that were not identified earlier. You'll take this feedback, update your action plan, and you are ready to implement!

Designing Schools

Course Overview

Meet the course producers