A short introductory course providing the foundations for understanding and delivering feedback to other adults.
Introducing This Course
Exploring Problems With Feedback
Feedback Reception Issues
The Power and Purpose of Feedback
Feedback Success Principles
Time for your reflections
Starting with what not to do
Introducing The Conversation Toolkit Concept
Listening is Central
The Message is Key
End All Of Your Feedback With This!
Put Them In The Picture: Frames
Build Trust and Commitment with Check-Ins
Managing Unhelpful Emotions (Yours or Theirs)
Exploring How Shari Harley Delivers Strong Feedback
What more would you like to know?
Download the Feedback Planning Guide PDF
Course Rating (for impact) and Feedback Form
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