Having Hard Conversations: Finding Your Voice


Having Hard Conversations: Finding Your Voice



Join this course to complete a guided book study of Having Hard Conversations by Jennifer Abrams. Jennifer guides you through the book chapter by chapter sharing insights and guidance.

Course Content

    • First EduSpark Course? Start Here!

    • Welcome From Jennifer

    • Getting Started Discussion Questions

    • Chapter 1

    • Chapter 1 Discussion Questions

    • Chapter 2

    • Chapter 2 Discussion Questions

    • Chapter 3

    • Chapter 3 Discussion Questions

    • Chapter 4

    • Chapter 4 Discussion Questions

    • Chapter 5

    • Chapter 5 Discussion Questions

    • Chapter 6

    • Chapter 6 Discussion Questions

    • Chapters 7 and 8

    • Chapters 7 and 8 Discussion Questions

    • What's Next?

    • Course Rating (For Impact) And Feedback Form

  • Meet the course producers

    Jennifer Abrams

    Formerly a high school English teacher and new teacher coach, Jennifer Abrams is currently a communications consultant who works with educators on building collaboration skills, having hard conversations and creating healthy, professional school cultures. Jennifer’s publications include Having Hard Conversations, The Multigenerational Workplace: Communicate, Collaborate & Create Community and Hard Conversations Unpacked - the Whos, Whens and What Ifs, Swimming in the Deep End: Four Foundational Skills for Leading Successful School Initiatives and Stretching Your Learning Edges: Growing (Up) at Work. Jennifer writes a featured column for Learning Forward's The Learning Professional on growth and change and is a contributor to The International Educator focusing on adult development and collaboration. Jennifer has been invited to keynote, facilitate and coach worldwide from the USA to Africa, from Asia to Europe, from Australia to South America, and she is honored to have been named one of the “18 Women All K-12 Educators Should Know,” by Education Week’s ‘Finding Common Ground’’ blog. More about Jennifer’s work can be found at her website,, and on Twitter @jenniferabrams.


    What Are Hard Conversations and Why Should We Have Them?

    Why We Hesitate Having Hard Conversations

    Questions to Ask Yourself Before Having the Hard Conversation

    What’s the Real Problem?: Finding the Professional Language to Name It

    Making a Plan for the Hard Conversation

    Scripting Your Initial Comments

    The Whats, Wheres, and Whens of Having the Hard Conversation

    What Ifs? Other Types of Hard Conversations

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