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Having Hard Conversations: Finding Your Voice

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Having Hard Conversations: Finding Your Voice

10 MODULES

1.76 HOURS OF VIDEO

Join this course to complete a guided book study of Having Hard Conversations by Jennifer Abrams. Jennifer guides you through the book chapter by chapter sharing insights and guidance.

Course Content

    • Welcome From Jennifer

    • Getting Started Discussion Questions

    • Chapter 1

    • Chapter 1 Discussion Questions

    • Chapter 2

    • Chapter 2 Discussion Questions

    • Chapter 3

    • Chapter 3 Discussion Questions

    • Chapter 4

    • Chapter 4 Discussion Questions

    • Chapter 5

    • Chapter 5 Discussion Questions

    • Chapter 6

    • Chapter 6 Discussion Questions

    • Chapters 7 and 8

    • Chapters 7 and 8 Discussion Questions

    • What's Next?

    • Course Rating (For Impact) And Feedback Form

  • Meet the course producers

    Highlights:

    What Are Hard Conversations and Why Should We Have Them?

    Why We Hesitate Having Hard Conversations

    Questions to Ask Yourself Before Having the Hard Conversation

    What’s the Real Problem?: Finding the Professional Language to Name It

    Making a Plan for the Hard Conversation

    Scripting Your Initial Comments

    The Whats, Wheres, and Whens of Having the Hard Conversation

    What Ifs? Other Types of Hard Conversations

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